Virtual Vet

Virtual Vet now available

What is Virtual Vets?

Virtual Vets offers a way to have a consultation with an experienced veterinarian over video whilst you and your pet are in the comfort and convenience of your own home.

When to use Virtual Vets?

If your pet is unwell, in pain or experiencing discomfort, or if you're not sure your pet needs to see a vet, you can book a virtual video appointment with a Veterinarian to discuss your pet and treatment options. You may be provided with advice to manage your pet's condition at home, treatment to collect or book an appointment at a clinic if your pet’s condition warrants physical assessment, diagnostics or treatment

If it is an emergency, please call your clinic immediately. The Virtual Vet is designed for non-urgent veterinary healthcare.

How does it work?

Click the button below to book your Virtual Vets appointment. You will be asked to create an account and pick an appointment time. Once your appointment is confirmed, you will be sent an email with the link to your video call.

You will need a web camera and an internet connection either on your phone, tablet or computer.

How do I pay for my $49 consultation?

After your appointment is booked, you will receive an email within 24 hours that will guide you to pay for your consultation online. Once this is paid for your appointment is confirmed and a link to the online consulting room sent.

What if my pet needs prescription medication?

In some instances, it may be possible to provide prescription medication through the virtual consult, however, more severe or complex cases will require a physical assessment at the clinic to ensure we are prescribing the best treatment for your pets needs. The Virtual Vet will discuss this for you and can arrange the appointment for you.

As restrictions around COVID-19 increase, we would highly recommend that if your pet does not need urgent medical attention to instead book a virtual consultation online.

Refer to our Virtual Vet Consultation Guide to make the most of your online consult.
Book virtual vet appointment